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SecureOne security officer at a Hartford insurance office lobby desk

Connecticut clients usually call us about one of three things: a Hartford office where people come and go all day, a quiet overnight property along the interstate, or a gate where freight and visitors need to be checked. Here is how each service fits.

Posted security officers, armed and unarmed

Unarmed officers cover front desks, lobbies, access points and building rounds in offices, apartments and stores. Armed officers are for sites with cash handling, high-value product or a real history of violent incidents. We will tell you plainly which one your site needs, and we will not push armed coverage where it is not called for.

SecureOne officers come from military, law enforcement or security backgrounds. Each completes required and site-specific training, works alongside a field supervisor until ready, and is First Aid and CPR certified.

Mobile patrol for quiet properties

SecureOne security officer on patrol outside a New Haven apartment community

A patrol officer visits on a set schedule or at random times, checks doors, gates and fence lines, locks and unlocks buildings, and responds to alarms. Patrol vehicles carry GPS Insight live tracking and in-car 360-degree cameras, and you get a patrol report by email every day. For yards and buildings that empty out at night, patrol often covers the risk for far less than a full-time post.

Solar camera trailers

Where there is no power and no staff, a solar-powered camera trailer provides 24/7 remote monitoring. Units include live monitoring, motion-activated alerts, pan-tilt-zoom cameras, talk-down audio through an onboard speaker and a backup power system. They work well on construction sites, lots and the far corners of large properties. See also cameratrailers.com.

Off-duty police officers

Some posts need a police officer, not a security officer. In those cases SecureOne can provide off-duty and recently retired police officers in good standing, each background checked, trained in SecureOne's force policies, and certified in CPR, AED and First Aid.

Event and short-term security

We staff armed and unarmed officers for one-day events, short projects and urgent needs. In 2019 alone, SecureOne provided more than 80,000 manhours of short-term and event security.

Connecticut industries and what officers do there

Insurance and financial offices

Visitor check-in, lobby presence and after-hours lock-up for Hartford-area office buildings.

Distribution and freight yards

SecureOne security officer checking a truck at a Connecticut distribution center gate

Truck check-in, trailer and seal checks, dock control and interior rounds between shifts along the I-91 corridor.

Apartments and campuses

Front desk staffing, lock-up, escorts to parking and patrols with reports managers can share.

Retail stores

Officers keep an eye on the floor and the parking lot and stay easy to talk to. If a theft or confrontation happens, they de-escalate and call the police. They do not chase anyone.

Hotels and events

Lobby coverage, guest floor rounds and short-term staffing handled calmly.

How your account is managed

You will not have to chase anyone for information. Reports, photos and patrol checks are posted in Vision InSites, SecureOne's real-time security reporting platform, as they happen. Your account has one point of contact available 24/7 and the 24-hour dispatch center behind it. Field supervisors inspect posts at no additional cost, and WinTeam keeps scheduling and billing accurate. On site, officers wear a tan shirt, black hat, black pants and black shoes.

Connecticut office

SecureOne serves Connecticut from our Glastonbury office near Hartford. License #AS-3036.

SecureOne Security Services
Hartford, CT 06103
Phone: (888) 834-5285

Connecticut security questions

Is SecureOne licensed in Connecticut?

Yes. SecureOne holds Security Service Corporation License #AS-3036, issued by the Connecticut Department of Emergency Services and Public Protection (Division of State Police).

Where in Connecticut do you work?

From our Glastonbury office near Hartford we serve Glastonbury, Hartford, New Haven, Fairfield County, the I-91 corridor and surrounding communities. Call (888) 834-5285 with your property address to confirm coverage.

Do your officers chase shoplifters?

No. Our officers de-escalate and call the police. They do not chase people.

Can you also cover my sites in other states?

Yes. SecureOne coordinates coverage across the lower 48 states, so multi-state clients keep one company and one contact.